RETURN POLICY        

 

We accept returned products if the following conditions are followed:
 

  • Your return request sent to (and confirmed) designcarmeng@yahoo.ca has been sent
    21 days after delivery of the item(s).

     

  • The item(s) are returned within 7 days of request for refund
    or exchange sent to (and confirmed) designcarmeng@yahoo.ca

     

  • The items carry no trace of use and are strictly unused, still having their original tags attached.
     

  • We are not responsible for sending the item(s) for return.
    The shipping costs for a return / refund / exchange are not refunded, with the exception of a manufacturing defect on the item(s) or if it was not the item ordered initially.

     

  • The refund is only done on the card that has been debited for the purchase.
     

  • When a return is requested you will receive a confirmation email with an authorization number that you will have to write on the package.

© Carmen G.

5333, rue Casgrain, atelier 1000, 10e étage, Montréal (Québec) Canada H2T 1X3 •   T  514 271.5274